City to update utility billing system

City Press Releases

March 14, 2018

The City of Pittsburg is updating its utility billing system to better serve customers and residents in Pittsburg. This system upgrade will provide residents with greater flexibility in managing their utility usage and payments.

As part of these new updates, customers will be able to make automated payments over the phone 24 hours a day, seven days a week. Customers will also be able to opt-in for email or text alerts for payment reminders or other important changes to their water bill. These improvements will help streamline the City’s utility billing system, providing an added convenience for residents.

Updates to the City’s utility billing software are scheduled for Wednesday, March 21, from 8:00 am to 12:00 pm. No payments or account updates can be processed during this time, but customers can still drop off check or money order to City Hall.

Residents interested in receiving alerts via text message or email can sign up today by calling City Hall at (620) 231-4100, and updating their personal contact information and notification preferences.