Communications Technician (Dispatcher)
Published on August 23, 2023
Department(s): Police Department
Location: Pittsburg, KS
The Communications Technician is responsible for providing dispatching services to emergency services providers and public service entities during their tour of duty. Objectives include receiving and processing emergency and non-emergency requests for service and relaying these requests to the appropriate resources and service providers. This position requires working a rotation of two shifts and work days including day and midnight shifts, weekends and holidays. Dispatchers MUST be available to work both shifts: 6 a.m. to 6 p.m., and 6p.m. to 6 a.m.
Current scheduling allows for every other weekend off.
High School diploma or G.E.D. equivalency, proficient typing skills required. Experience in an emergency services communications division with basic knowledge and/or experience with the use of computer systems, multi-line telephone and 911 systems, two-way radio systems and other related communications equipment; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. We encourage a job shadow to decide if this position is right for you.
The primary duties of this class are performed in a fast paced, high volume call center environment frequently under high stress situations and demands. Employee MUST be available to work all three rotating shifts (days, afternoons, and nights) plus weekends and holidays and overtime (scheduled and non-scheduled). Due to the sensitive and confidential nature of this work, you must also be able to pass a criminal background check and drug testing. Additional post offer testing may be required.
The City of Pittsburg is an Equal Opportunity Employer.