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Communications Technician (Dispatcher)

Published on November 30, 2018

Department(s): Police Dispatch

Location: Pittsburg, KS Law Enforcement Center

 

The City of Pittsburg, Kansas is accepting applications for a Communications Technician for the Police Department.  This full-time position is responsible for providing dispatch services for the Pittsburg Police and Fire Departments and other local emergency and public services entities during their assigned shift.  The position requires working a rotation of various shifts and work days including day, evening and midnight shifts, weekends and holidays. For additional information please reference the job description attached below. This opening will begin in January 2019 and applications will be received until it is filled.


Qualifications

The primary duties of this class are performed in a fast paced, high volume call center environment frequently under high stress situations and demands. Employee MUST be available to work all three rotating shifts (days, afternoons and evenings) plus weekends and holidays and overtime (scheduled and non-scheduled).

The applicant must be able to hear adequately and speak clearly to communicate information to police officers and calls for help. The applicant must also be able to be calm and of assistance to the caller until help arrives.

Qualified applicants with previous dispatch experience may qualify for Communications Technician II level depending on experience and abilities.


Requirements

This position requires a high school diploma or G.E.D. equivalency, and NCIC operator certification or ability to obtain certification within one year of employment.  Experience in a public safety communications setting preferred with a basic working knowledge of computer systems, multi-line telephone systems, two-way radio systems and other related communications systems or any combination of experience and training which provides the knowledge and abilities to successfully perform essential work functions.  Applicants will be required to successfully complete an extensive background investigation, pre-employment drug screening and other testing maybe be required.