Ways We Can Help You
- Start or stop water and sewer service
- Building permits
- Rummage sale permits
- Dog tags
- Solicitor/peddler license
- General business license
- Contractor license
- Taxi license
Pay by phone:
Call (620) 231-4100 to pay with MasterCard, Visa, Discover or American Express card.
- Speak with a customer service representative 8:00 am to 5:00 pm, Monday through Friday
- Or, use our automated system 24 hrs a day, 365 days a year
Payments may be made by automatic withdrawal from a checking, savings or credit card. You will still receive a detailed copy of your bill each month showing the amount to be drafted.
Pay in person:
Visit the Customer Service Center at City Hall to pay with cash, check, money order, MasterCard, Visa, Discover, and American Express
Located behind City Hall. Pay using check or money order.
Pay by mail with check or money order:
City of Pittsburg
PO Box 193
Pittsburg, KS 66762
Business hours are 8:00 am to 5:00 pm Monday through Friday, excluding holidays
Utility Bills for water, wastewater and storm water are consolidated on one statement and mailed on a monthly basis depending on your property location. The city is divided into three billing cycles, the 5th, 15th and 25th and are due 20 days after the billing date.
In order to establish water service, you must come to City Hall and bring a valid photo ID. You will also need to know your Social Security Number, have a copy of your Rental/Lease Contract or Real Estate Purchase Agreement, and provide contact information for an emergency contact. Customers that do not own their property will need to pay a deposit at the time of application. Please contact (620) 231-4100 for the deposit amount. There will also be a turn on fee added to the account for services that are not currently activated. The fee is $10 for inside city limits and $20 for outside city limits.
Past Due Accounts
If your account becomes past due, a 10% charge is added to your account and a termination notice is mailed. The notice allows 10 additional days from the original due date to pay the account in full or make an arrangement on your account prior to shut-off. If service is disconnected, a disconnect fee is required to be paid along with the past due balance before service can be reinstated. Please call (620) 231-4100 if you have questions about the amount you will need to reinstate your service.
You may come to the City Hall to establish water service or you may call (620) 231-4100. Customers need to supply a forwarding address when disconnecting their service to receive a final bill or a deposit refund. The deposit will be applied to the final bill and any remaining balance will be refunded to the customer.
Rates & Fees
Return Payment Fees: If a payment is returned insufficient, there will be a $35 fee added to your account. After the second return, your account may be removed from the draft plan or if paying by check we will only accept cash only.
Download Stormwater Fees
Download Sewer Rates
Download Water Rates