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Permit Technician

Published on September 14, 2021

Department(s): Community Development & Housing Department

Location: Pittsburg, KS

Under general supervision by the Building Official, the purpose of this position is to process building

permit applications and related documents; provide information, customer assistance, and explain City

codes and policies to citizens and applicants.


  • Provides Department information and customer service; answers questions as first point of contact for customers; processes documents, permit applications and deposits; answers questions within scope of authority and training;
  • Reviews and accepts building permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review;
  • Accepts contractor and sub-contractor permit applications; reviews supporting documents for accuracy and completeness of required documentation;
  • Collects fees and issues receipts.
  • Accepts application for sub-contractor trades sponsorship for testing.
  • Works with contractors to achieve local licensing as required.
  • Responds to questions regarding permit readiness, project fees and other issues; explains policies, codes, standards and code violations;
  • Maintains permit log, files and records management programs; maintains records and plan review files, prepares periodic reports and conducts surveys as required;
  • Assists Building Official and Building Inspectors; provides administrative support services as needed; researches issues and provides data on permit and plan issues and related subjects;
  • Responds to requests for information, provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements; and
  • Performs other duties as assigned or required.
  • Ability to understand City organization, operations, policies and procedures;
  • Ability to learn to read/comprehend building plans, permit applications and specifications, and the ability to communicate technical requirements to architects, engineers, contractors, developers, and to the general public;
  • Understands principles of record keeping and records management;
  • Exhibits skill in organization;
  • Ability to learn and understand the application of municipal building codes and ordinances;
  • Has a record of establishing and maintaining cooperative, pleasant and professional working relationships with employees and the public;
  • Has proficiency in operating a personal computer, printer and scanner and utilizing a variety of permit tracking and business software; and Word/Excel/Outlook;
  • Exhibits effective communication, both oral and written.
  • Ability to multitask in a fast-paced office/customer service environment.


  • High School diploma or GED equivalent AND one (1) year of experience in technical support functions, preferably in a construction environment; OR an equivalent combination of education and experience.
  • Must possess a valid Driver’s License.
  • Preference will be given to candidates with International Code Council (ICC) Permit Technician certification. Candidates without the certification are required to obtain certification within 12 months of employment.