Full Time Permit Technician

POSITION SUMMARY

Under general supervision by the Building Official, the purpose of this position is to process building permit applications and related documents; provide information, customer assistance, and explain City codes and policies to citizens and applicants.  Hours will be Monday through Friday from 8:00 am – 5:00 pm.

 DUTIES AND RESPONSIBILITIES

• Provides Department information and customer service; answers questions as first point of contact for customers; processes documents, permit applications and deposits; answers questions within scope of authority and trainin
• Reviews and accepts building permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review
• Accepts contractor and sub-contractor permit applications; reviews supporting documents for accuracy and completeness of required documentation
• Collects fees and issues receipts
• Accepts application for sub-contractor trades sponsorship for testing
• Works with contractors to achieve local licensing as required
• Responds to questions regarding permit readiness, project fees and other issues; explains policies, codes, standards and code violations
• Maintains permit log, files and records management programs; maintains records and plan review files, prepares periodic reports and conducts surveys as required
• Assists Building Official and Building Inspectors; provides administrative support services as needed; researches issues and provides data on permit and plan issues and related subjects
• Responds to requests for information, provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements; and
• Performs other duties as assigned or required

EDUCATION/CERTIFICATION REQUIREMENTS

• High School diploma or GED equivalent AND one (1) year of experience in technical support functions, preferably in a construction environment; OR an equivalent combination of education and experience
• Must possess a valid Driver’s License
• Preference will be given to candidates with International Code Council (ICC) Permit Technician certification. Candidates without the certification are required to obtain certification within 12 months of employment

WORKING CONDITIONS

• Work is performed in a standard office environment and occasional outdoor conditions. Employees are subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds
• May be required to work immediately before, during or after an emergency or disaster in addition to normal work-week hours