Perform duties which involve responsive customer service oriented public contact with clients; including physical tasks such as room setup and breakdown involving the placement of chairs, tables, stages, risers, podiums, and the cleaning of rooms, auditorium, restrooms, bar area, kitchen; taking out trash; setup and operation of AV equipment in support of meetings and events. Responsible for monetary transactions involving ticket, concession, and (if over 21 years of age) alcoholic beverage sales; balancing of cash drawers and inventory.
Communication: Communicates with Memorial Auditorium clients, other City employees, vendors, and the general public in order to respond to questions and requests for service; give direction; answer questions; discuss event setups and AV changes; and enforce safety regulations, and City and MACC policies. Completes checklists and convey information to full time staff of any issues with an event, sales, or facility maintenance. Helps instruct and train newly hired event workers.
Manual/Physical: Sets up and put away chairs, tables, and staging, according to the floor chart specifications. Performs custodial cleaning and maintenance tasks such as sweeping, mopping, dusting, operating a floor scrubbing machine, picking up trash, painting to maintain facility. Operates a motor vehicle requiring a standard Driver’s License to move equipment, pick up parts and materials, move stacks of chairs, tables, etc. Uses common hand tools such as a hammer, screwdriver, and wrench to adjust staging and do minor repairs to facilities. Moves tables weighing up to 60 pounds for distances of up to 30 feet to comply with event setups. Cleans rental spaces, including the auditorium. Works with cleaning fluids and agents and paints to clean and touch up floors and walls.
Mental: Takes accurate measurements and makes simple mathematical calculations. Reads and understands layouts, and simple sketches and drawings to locate items in room setup. Learns job-related material through on-the-job training regarding hookup and operation of AV equipment. Able to handle cash and credit card transactions. May operate ticket sales and concession sales software program on computer or tablet.