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Assistant Communications Supervisor

Published on June 6, 2019

Department(s): Police Dispatch

Location: Pittsburg, KS

Under the general direction of the Communication Supervisor, this position will serve in a dispatch role, including call taking and all dispatch functions and assist the Communications Supervisor with training, scheduling, coordinating and monitoring day-to-day activities on all shifts. Serves as the department’s secondary Terminal Agency Coordinator with administrative functions to insure implementation and compliance with all state and national requirements. The Assistant Supervisor must work shifts and hours necessary to accomplish work and employer goals.


Qualifications

High school diploma or GED equivalency; at least five (5) years’ advanced level experience in an emergency communications division with 911, computer systems, multi-line telephones, two radio systems and other related communications equipment, or any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform job duties.

Applicant must be able to pass background check and post offer employment drug testing. Applicants must complete and submit the REQUIRED DOCUMENT for background check authorization.


Requirements

The primary duties of the position are performed in a in a fast paced, high volume call center environment, frequently under stressful conditions.

Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to listen and respond to radio transmissions and voice instructions; to communicate effectively in person, on the telephone, and over a two-way radio; ability to hear sounds within the normal range of conversation (phone conversations, co-workers, supervisors, and radio traffic) and to hear in the presence of noise;

Sufficient vision, with or without reasonable accommodation, which permits the employee to review a wide variety of

written and electronic materials at arms’ length or less (distinguish letters and numbers) and to see in detail objects or printed material at greater than arms’ length;

Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate control mechanisms such as radio knobs and other mechanisms requiring fine adjustments to position, to handle a variety of records and files, to type with speed and accuracy, and to operate standard office equipment, including a personal computer;

Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to stand or sit for long periods of time, move between work stations, lift up to 25 pounds and operate in an office environment.

The City of Pittsburg is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The position remains open until filled.