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Aquatics Center Program Manager

Published on March 24, 2021

Department(s): Parks and Recreation

Location: Pittsburg, KS

POSITION SUMMARY

Responsible for managing the operation of the City swimming pool facilities and associated aquatics programs. Employees of this class supervise and evaluate staff in the pool operation during the aquatics season. Incumbents determine staff necessary for the supervision of pool activities, including: preparing work schedules and assigning personnel to duty stations, observing pool attendance, and adding or shifting lifeguards and concession staff to ensure proper coverage. Work involves: replenishing supplies as needed, directing or conducting in-service training activities, checking pool water for proper temperature and purity, requesting changes in chemical additives. Monitoring the performance of staff engaged in lifeguarding, incumbents are expected to take corrective action in dealing with unacceptable practices. Duties also involve: training staff; maintaining records; preparing reports on pool activities and operation; directing the cleaning, general operation, maintenance of pool facilities; implementing special events; interacting with media, accounting and balancing daily revenue and completing daily revenue forms.

 

DUTIES AND RESPONSIBILITIES

  • Communication:
    • Provides program information, resolves problems and complaints made by the public in a diplomatic manner, adjusts improper conduct, notifies parents or relatives of an emergency situation, instructs staff on job responsibilities, coordinates activities including acquiring program supplies, scheduling equipment, interacts accordingly with media, etc.
    • Provides input for consideration of changes or modifications in policies, procedures, programs, and solutions to problems.
    • Punctually opens and closes the pool and ensures aquatic center management and staff is on duty any time pool is open.
    • Provides excellent customer service and sets the example for the team.
    • Produces written documents such as: incident and accident reports, course record forms, and staff evaluations.
    • POSITION SUMMARYResponsible for managing the operation of the City swimming pool facilities and associated aquatics programs. Employees of this class supervise and evaluate staff in the pool operation during the aquatics season. Incumbents determine staff necessary for the supervision of pool activities, including: preparing work schedules and assigning personnel to duty stations, observing pool attendance, and adding or shifting lifeguards and concession staff to ensure proper coverage. Work involves: replenishing supplies as needed, directing or conducting in-service training activities, checking pool water for proper temperature and purity, requesting changes in chemical additives. Monitoring the performance of staff engaged in lifeguarding, incumbents are expected to take corrective action in dealing with unacceptable practices. Duties also involve: training staff; maintaining records; preparing reports on pool activities and operation; directing the cleaning, general operation, maintenance of pool facilities; implementing special events; interacting with media, accounting and balancing daily revenue and completing daily revenue forms.

       

      DUTIES AND RESPONSIBILITIES

      • Communication:
        • Provides program information, resolves problems and complaints made by the public in a diplomatic manner, adjusts improper conduct, notifies parents or relatives of an emergency situation, instructs staff on job responsibilities, coordinates activities including acquiring program supplies, scheduling equipment, interacts accordingly with media, etc.
        • Provides input for consideration of changes or modifications in policies, procedures, programs, and solutions to problems.
        • Punctually opens and closes the pool and ensures aquatic center management and staff is on duty any time pool is open.
        • Provides excellent customer service and sets the example for the team.
        • Produces written documents such as: incident and accident reports, course record forms, and staff evaluations.
        • Schedules staff, monitors hours for adherence to a 40-hour work week, and makes adjustments as necessary.
        • Prioritizes and assigns work to Lifeguards.
        • Evaluates and checks the work of lifeguarding staff to ensure conformance to job standards by observing teaching methods and guarding techniques.

Qualifications

POSITION COMPETENCIES

  • Knowledge of:
    • Operation and maintenance of swimming pools; health and safety standards and practices, which relate to the operation of public pools; the principles, practices, and application of lifesaving and first aid techniques; emergency services available; the rules and regulations pertaining to pool use; the principles and practices of supervision; and recordkeeping methods and procedures.
  • Ability to work independently within the established policies and procedures of the division; attend staff conferences and meetings, and cooperate with social and community groups; act quickly and calmly in emergencies; and establish and maintain effective working relationships with coworkers and the general public.

EDUCATION

  • High school diploma or equivalent
  • Prior lifeguard certification preferred
  • Considerable (4-6 seasons) experience in supervising public swimming pools and activities required; lifeguard/swimming instructor experience preferred
  • Must have current Cardiopulmonary Resuscitation (CPR) Certification; copy to be provided upon applying
  • Must possess a valid Kansas Driver’s License by hire date

Requirements

WORK REQUIREMENTS

Works outside in typically 70-90+ degree temperatures and on occasion 100+ degree temperatures (May through August) during an eight-hour day. The maintenance manager is exposed to outdoor weather conditions and the wet atmosphere of the water as well as humid conditions. Exposure to toxic or caustic chemicals. Being physically agile to handle duties is very important for this person. He/she must be able to walk, stand, reach, and operate pool equipment and tools. Climbing, stooping and kneeling are also a part of the work environment and physical demands.